Aplicación de herramientas de psicología positiva y neurociencia, a los métodos de resolución de conflictos en el ámbito del derecho laboral

Abstract

This article corresponds to the bibliographic review of the Research equally titled to the present and aims to establish the theoretical framework that supports the hypothesis of our research on the evaluation of tools in conflict resolution in the workplace. In any conflict, each party generally assumes positions that lead it to condition its thoughts in a rigid position, affecting well-being at work. Usually the negotiation becomes a kind of economic auction that makes it difficult to achieve effective and sustainable agreements. We understand that amalgamating concepts typical of the application of Neurolinguistic Programming (NLP), Emotional Intelligence and Positive Psychology, can provide a new way of solving and avoiding conflicts in work relationships. We review in the present an approach to the concepts of well-being and its implication in the field of work, as well as NLP, emotional intelligence and positive psychology, to conclude how it is possible to amalgamate these tools, which allow dissuading some conflicts, facilitate the resolution of others or reduce their negative consequences as much as possible.